Group Lead Robotics Service & Maintenance

Your mission & challenges

• Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians

• Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons

• Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from

• Define assembly quality standards and enforce them consistently across every technician and every shift

• Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team

• Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable

• Lead technicians on customer site installations and commissioning at trade fairs

What we can look forward to

Must-have

• Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar

• 5+ years in prototype construction or assembly of complex mechanical systems

• 2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output

• Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings

• Experience in robotics, automation, or special-machine construction

• Strong communicator in German and/or English; able to bridge shop floor and engineering

• Willingness to travel for customer installations and commissioning

Nice-to-have

• Hands-on experience with actuators, gear systems, or mechatronic assemblies

• Background writing or improving assembly SOPs and maintenance documentation

• Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)