Field Service Enginner (Mech)

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Sao Paulo

Field Service Enginner (Mech)

YOUR OPPORTUNITY

Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites, specialized on Automation Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

YOUR MISSION

Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications, Operate on Automation systems, HMI and Electrical plant for regular activities and troubleshooting as per Standard Operating Procedures Properly handle, check and transfer equipment non-conformities Submit regularly working time and technical reports in reference to carried-out activities Ensure ultimate internal and external customer satisfaction Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules Report after sales opportunities detected on Customer site Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables Report to the ISM for team site activities

YOUR PROFILE

Education:Degree or Technical Certification inMechanical Engineering, Industrial Maintenance, or a related field. Field Experience:At least 3 years of hands-on experience inField Service(on-site installation, assembly, and mechanical troubleshooting). Machinery Expertise:Deep knowledge ofFilling Machines, Blow Molders, or high-speed packaging lines. Experience with theSidelportfolio is highly valued. Technical Skills: Proficiency in reading and interpretingcomplex mechanical drawingsand assembly layouts. Expertise inpneumatics, hydraulics, and precision mechanical components (bearings, gearboxes, drive systems). Strong skills in machine leveling, timing, and alignment. Hygiene & Safety:Familiarity withHygienic Designprinciples and microbiological safety standards for the beverage industry.

Availability & Requirements High Mobility:Full availability to travel internationally up to90% of the time. Languages:Advanced/FluentEnglish and Spanishfor global reporting and client communication. Physical Stamina:Ability to work in industrial environments and handle the physical demands of machine assembly.

Behavioral Competencies Problem-Solving:A proactive approach to identifying and fixing mechanical failures under pressure. Customer Excellence:A mindset focused onthinking like the clientto minimize downtime and ensure operational quality. Team Collaboration:Ability to work effectively alongside automation and electrical technicians.

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