Field Service Engineer/Technician

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for aField Service Engineer/Technician based in the United States.

This role is a hands-on, high-travel technical position focused on installing, servicing, and optimizing complex industrial capital equipment used in paper, packaging, converting, and related manufacturing environments. You will work directly at customer sites across North America, ensuring machinery operates at peak performance through PLC programming, troubleshooting, and mechanical/electrical diagnostics. The position blends technical problem-solving with customer-facing responsibility, requiring strong communication and adaptability in fast-paced production settings. You will support installations, upgrades, and commissioning activities while also training client teams on safe and efficient machine operation. With 75–80% travel, this is a field-intensive role that offers exposure to diverse industrial systems and real-world engineering challenges. It is an opportunity to work independently while contributing to global manufacturing performance and reliability.

Accountabilities:

• Install, commission, service, and upgrade capital equipment at customer sites across paper, packaging, converting, and related industrial environments, ensuring optimal machine performance and uptime.
• Program, debug, and troubleshoot PLC systems and automation controls, resolving complex electrical, pneumatic, and mechanical issues in the field.
• Conduct on-site diagnostics and emergency repairs while delivering timely technical solutions to minimize customer downtime.
• Train customer operators and maintenance teams on machine operation, safety protocols, PLC systems, and best practices.
• Interpret technical documentation including schematics, wiring diagrams, ladder logic, and mechanical drawings to support installation and repair activities.
• Maintain detailed service records, installation reports, and programming updates to ensure accurate documentation and compliance.
• Support quality assurance by identifying and reporting defective components or system issues during field operations.
• Provide independent technical support and guidance to customers and internal teams, working with minimal supervision in dynamic environments.

Requirements

The ideal candidate is a hands-on field service professional with strong technical expertise in PLC systems and industrial automation, combined with excellent customer-facing skills and the ability to work independently in challenging environments.

• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or Engineering Technology or 2-year technical degree in electro-mechanical systems or equivalent experience (7+ years in field service roles also accepted)
• Strong experience in PLC programming, debugging, and troubleshooting in industrial environments
• Solid understanding of electrical, pneumatic, and mechanical systems
• Ability to read and interpret schematics, technical drawings, and control logic diagrams
• Strong mechanical aptitude and problem-solving skills in unstructured field environments
• Excellent customer service and communication skills with the ability to build trust on-site
• Proficiency in MS Office; familiarity with CAD or SolidWorks is a plus
• Willingness and ability to travel extensively (75–80%+) across North America, including overnight stays
• Adaptability, autonomy, and strong multitasking ability in fast-paced field conditions

Benefits

• Competitive annual salary range: $80,000–$110,000 (based on experience and location)
• Full-time role with overtime and extended hours opportunities
• Comprehensive benefits package (medical, dental, vision coverage)
• 401(k) retirement savings plan
• Paid time off and holiday benefits
• Travel opportunities across North America with exposure to diverse industrial environments
• Training and development in advanced automation and PLC systems
• Career growth within a global industrial engineering organization
• Supportive, people-focused culture emphasizing safety and continuous learning

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.