Field Service Engineer – Laboratory Automation / Robotics
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Summary
Glasgow / Inverness / City of Edinburgh / Aberdeen + 14 other locations (Remote)
Full-time
About this Job
Location: United Kingdom (Home Based) Type: Permanent Salary: Competitive + Bonus + Benefits
We are supporting an innovative international technology company operating within the life sciences and laboratory automation space as they look to hire a Field Service Engineer in the UK.
This is an exciting opportunity to join a business delivering cutting-edge robotic and automated systems used by biotechnology, pharmaceutical and research organisations to improve efficiency, accuracy and workflow performance.
Working remotely and travelling to customer sites across the UK, you will be responsible for installation, servicing, fault finding, upgrades and customer support across a range of advanced electromechanical systems.
Key Responsibilities
Install, commission and calibrate automated laboratory equipment at customer locations
Diagnose and resolve electrical, mechanical and system faults
Carry out planned preventative maintenance and reactive service visits
Support system upgrades, relocations and hardware improvements
Deliver user training on equipment operation and basic software functionality
Maintain accurate service records, reports and documentation
Build strong customer relationships through professional on-site support
Manage spare parts stock and field inventory effectively
Work closely with internal technical teams to resolve more complex issues
Requirements
Experience in a Field Service Engineer, Service Technician or similar customer-facing engineering role
Background in automation, robotics, instrumentation, laboratory equipment, medical devices or related machinery
Strong fault-finding skills across mechanical and electrical systems
Comfortable working independently in the field
Good communication and customer service skills
Basic networking / communications knowledge (TCP/IP, serial comms etc.) advantageous
Relevant engineering qualification (HNC, apprenticeship, ONC, NVQ or equivalent)
Full UK driving licence
Willingness to travel regularly with overnight stays where required
Desirable
Experience with robotic systems or automated handling equipment
Exposure to life sciences, pharma or laboratory environments
Software / controls troubleshooting experience
Why Apply?
Join a growing specialist technology business in an exciting sector
Work with advanced automation and robotics systems
Strong autonomy and field-based flexibility
Excellent long-term career development opportunities
Supportive international engineering team
For a confidential discussion or to apply, please get in touch.
About the Company
