Team Leader Field Service - Pharma

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

Job Description

• Performing site management. Supervision and training of other Field Service Engineers.
• Solving technical problems at customers remotely or assigning FSE on site. Assigning FSE for all kind of Service activities as preventive maintenance, overhauls, callouts, relocations, installations (for CoCs) and others.
• Defining the necessary personnel resources for our territory; defining skills (Skill-Matrix) and prepare training-measures independently or together with CoCs Ensure that FSE-skills are matching the installed basis Planning of all technical- and personnel resources for our FSE; checking and approving time-sheets and expense-reports.
• Perform general Field Service activities on site including preventative maintenance, machine overhauls, machine inspections with spare part recommendations, fault finding and line performance optimization.
• Supporting the assembly and testing of new machines at our manufacturing sites around the globe up to FAT (where necessary).

Qualifications

• Bachelor or master degree in electrical and mechanical engineering

• Working experience in the Pharma Packaging industry (8-10 years)

• Working experience in management of reginal field service

• Technical knowledge about our machines; customers’ applications. Analytical and communication skills. Sales skills, Leadership skills and strategic future orientation (mid- and long-term strategy)

• Good verbal communication and written English skills.

• PLC / HMI software experience in Rockwell, Siemens, Schneider, or Rexroth.

• Willingness to work overseas and travel up to 60% in the Asia Pacific Region.

• Functional Area (career page): Field Service

• Working hours: Full-time

• Legal Entity: Syntegon Technology (Thailand) Co., Ltd.