Senior Automation Technician Support
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Summary
Carolina, Puerto Rico
Full-time
About this Job
About Company:
JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.
JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. Its mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.
About the Role:
The Senior Automation Technician Support role provides advanced technical support for industrial automation systems within a cGMP-regulated environment. This position is responsible for supporting configuration, integration, troubleshooting, and validation of automation and data systems across Manufacturing and Utilities, ensuring compliance with regulatory standards and data integrity requirements.
Key Responsibilities:
- Provide technical support for industrial automation systems including PLCs, HMI, SCADA, and DCS platforms.
- Configure and troubleshoot Rockwell Automation platforms (PLC5, SLC500, ControlLogix, CompactLogix), Siemens, and equivalent control systems.
- Support industrial communication protocols and gateways including OPC UA/DA, Modbus TCP, and Profibus.
- Configure and maintain interface servers (e.g., Kepware) and MES connectors.
- Support data historians and contextualization tools such as OSI PI Data Archive, PI Vision, and Event Frames for batch/lot tracking, analytics, and OEE monitoring.
- Perform system configuration including PLC/DCS tags, MES interfaces, OPC gateway setup, and historian/event framework templates.
- Support and execute automation validation lifecycle activities including requirements, design, and testing.
- Author and execute validation documentation such as IQ/OQ protocols, TMX, QRS, and other CSV deliverables.
- Utilize Kneat for validation documentation management and execution.
- Ensure compliance with cGMP regulations, data integrity standards, and internal SOPs.
- Collaborate with cross-functional teams (Manufacturing, Quality, IT, Engineering) to support operational and project activities.
Requirements:
- Associates or Bachelors degree in Engineering, Automation, or related technical field.
- Hands-on experience with industrial automation systems (PLC, SCADA, HMI, DCS).
- Experience with Rockwell Automation and/or Siemens platforms.
- Knowledge of industrial communication protocols (OPC, Modbus, Profibus).
- Experience with data historians (OSI PI) and data contextualization is required.
- Strong understanding of Computer System Validation (CSV) and cGMP requirements.
- Experience authoring and executing validation documentation (IQ/OQ, TMX, QRS).
- Experience with Kneat Software is required.
- Strong troubleshooting, analytical, and communication skills.
- Must be authorized to work in the United States without sponsorship.
Location:
- Puerto Rico
About the Company
